Frequently Asked Questions
Silentnight has been active in UAE since 1978.
Yes! – Silentnight UAE operates independently under license. As part of the operating license, Silentnight UAE has adopted the same high standards as Silentnight UK.
At our new state of the art manufacturing facility in Ajman Silentnight manufactures the standard sizes mattresses; 90cm, 100cm, 120cm, 150cm, 180cm & 200cm. In addition we can also manufacture any size between these common sizes. To find out more about non-standard odd size mattresses and beds, please click here and post your enquiry direct to us. A member of our team will contact soon afterwards with the details you require.
From the point of receiving the order, we take between 5 and 7 working days to deliver with in the United Arab Emirates.
Silentnight uses Five Types of Springs:
SoftTouch™ is a variable rate pocketed innerspring system created by Leggett & Platt.
These springs provide a special combination of responsiveness, comfort and support making them highly responsive to individual body weight and shapes. Variable rate coil geometry is the secret behind the success of Soft Touch™.
With the enhancements of wire technology in recent times allows the manufacture of specially designed, progressive, self-conforming innersprings. These springs provide internal softness to the touch, becoming firmer for needed support as weight is applied, generating a luxurious comfortable yet supportive innersprings system.
The Soft Touch™ system is available through Silentnight UAE exclusively through the United Arab Emirates, Oman, Qatar and Bahrain.
Pocket Spring – this spring is the most popular and is often considered as the best spring system available. These springs are manufactured individually and either non-fabric or fabric wrapped and either stitched by hand or glued together in the centre of the spring forming a complete Pocket Spring Unit enabling each spring to move independently from each other. There are a number of key benefits to the sleeper; no partner disturbance and enhances countering to all body shapes offering total comfort.
Zoned Spring Systems are available that vary the spring gauge through the centre third of the mattress offering enhance support keeping your natural body alignment as natural as possible. Pocket Spring Mattresses are available in a variety of fabric quilting including the NASA designed ‘Memory Foam’.
Pocket Springs are available in a range of tensions which are governed by the spring count – generally 800 to 1475 springs would realise a medium tension whereas 2000 to 3500 springs would create a firmer, or Orthopaedic style mattress.
ERGO Coil is a patented continuous coil spring system from Leggett & Platt offering the following benefits:
49% more surface coverage than most spring units…
‘Straight-line deflection’ supports different body weights
Allows body to maintain its correct alignmen
Tested for durability: no damage after 240,000 impacts
Consistent firmness results in reduced partner disturbance
Lack of knotted coils ensures noise free movements
Manufactured by an environmentally aware company
Verticoil Edge – this spring is an open offset alternating coil innerspring system offering consistent support anywhere on the mattress surface. This new system has three key benefits for you to consider:
Improved perimeter consistency – better firmness anywhere in the mattress including the edge…
21% more coils – VertiCoil Edge offers more coils then the industry standard. A high coil count means more support…
More surface coverage – more body support and a better nights sleep…
Bonnell – this spring is the oldest and most common spring and is found in many of our products. Before these springs were adopted for use in the bed/mattress industry they were used for a children’s buggy style prams/seating in the 19th Century.
Nowadays and with the latest materials and technologies, these hourglass-shaped springs are manufactured in various strength (gauges) has excellent compression properties. The steel coiled springs, with the ends of the wire shaped around the top and the bottom of the spring are assembled together in to full size mattress spring systems, some even have a variable gauges for different areas of the body..
The largest single piece mattress 200cm x 200cm.
Due to the high standards used during the manufacturing process Silentnight is confident in offering a 5 year warranty on all mattresses and complete beds against faulty materials and workmanship. Beds and Mattresses stained or damaged during use by customers is not covered by the warranty.
Yes – during the manufacturing process Silentnight are able to stitch in to the single mattresses a heavy duty zip the full length of the mattress edge. To join them together you simply place the single beds side by side and zip the mattresses together.
Not all Silentnight mattresses require turning, full instructions will be provided during the sale process and product will be delivered with your delivery. Mattresses that do require turning should be turned every month.
Yes – During the purchasing process you will be informed how high the bed base will be, if you require a change in the measurement your details will be recorded and fed through to the manufacturing plant along with your main order.
Silentnight mattresses are manufactured between 18cm to 30cm.
No – we do not offer drawer space but offer a revolutionary divan base storage design, this is available as an option at the time of placing your order.
Silentnight 100% natural Latex.
Yes – Silentnight uses memory foam in the following ranges: Pocket Sprung Range, The Latex Collection
Yes – No Turn mattresses are available in the following ranges: Pocket Sprung Range, The Latex Collection
Yes – all bases are provided with a full set of wheels/casters or two wheels/casters and two nylon gliders. If however you would prefer a full set of nylon glides your request can be made at the point of placing your order.
Yes – Silentnight Sleep Centres has a variety of headboards on offer, these are on display at the factory shop and all Silentnight’s Showrooms and Sleep Centre.
No – the fabric used for the manufacture of mattresses is specifically manufactured for the purpose and is not readily available, however – you can supply your own fabric for bed bases and headboards.
Yes – please visit here to review the product range on offer from Silentnight.